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Our Team

Heritage Green is known in the community as having superior quality care for our residents. Physicians, therapists, and pharmacists recommend us routinely as the community of choice.

Our dynamic team works with your loved one in the provision of care. Our friendly, caring staff is also highly trained to assist with and provide all activities of daily living such as bathing, and dressing, as well as restorative therapies, wound prevention and care, fall reduction, dementia behavior management, and more.

Our staff is a dedicated team who enjoys serving our residents. You may find them dancing with residents at a talent show, dressed in costume for a fashion show, or talking individually with residents as part of the interactions they enjoy with the residents. The caring and competent staff we have is what makes Heritage Green's clinical care stand out with excellence!

Heather Pippen Executive Director

hpippen@heritagegreenal.com

Heather Pippen

Heather Pippen, Executive Director, has been with Heritage Green since 2001. She oversees the overall operations of the two communities including ensuring excellence in care and services, customer satisfaction, public awareness, community involvement, fiscal soundness, regulatory compliance, and more. Heather also enjoys sharing her creativity with the residents when she participates in resident activities. She also enjoys being a wife and mother of two, and making home a special place.

Alice Waller, Clinical Care DirectorMemory Care

awaller@heritagegreenal.com

Alice has been a nurse for 25 years. She brings a great deal of skill and experience in a variety of nursing settings, including dementia care, long term care, and restorative nursing. Dr. Peter Betz said, “You’ll have a hard time finding a better nurse.” She is invested in her residents and making sure all details of their care provide a high quality of life. On a personal note, Alice and her husband live in Brookneal and have a daughter, son, and a dog named Chico. Alice enjoys singing and acting and has been involved in local theater productions.

Sheryl Hunt Life Enrichment Director, Assisted Living

shunt@heritagegreenal.com

Sheryl Hunt

Sheryl Hunt Life Enrichment Director, Fields is a Lynchburg native who has been employed at Heritage Green since July 2012. She began as activities assistant at Daybreak. As a young girl Sheryl enjoyed spending time with the elderly in her community and running errands to the store for them. Her love for the elderly has helped her to be successful in serving here at Heritage Green. She has two grandchildren, Makala and Edward, known on the football field as Speedy. Sheryl enjoys cooking, family time, some sports, and has a passion for spreading the word of God. Sheryl’s goal is to be a positive influence in the life of residents and staff that she works with.

Melody Thomas Business Office Director

mthomas@heritagegreenal.com

Melody Thomas

Melody Thomas, Business Office Director since 2010, oversees the daily functions of the business office including Accounts Payable / Receivable, Human Resources, and Payroll. She is Married, has one daughter and one grandson. Melody and her husband have devoted more than 25 years to rescuing and placing abused and abandoned animals.

Clarissa Chapman Life Enrichment Director, DayBreak

cchapman@heritagegreenal.com

Clarissa Chapman

Clarissa Chapman,“Coco” as she is known, DayBreak's Life Enrichment Director, is a Lynchburg native who has worked at Heritage Green since 2007. Her many outside interests and love for the residents make her successful in her position. She has three grown children, David, Warren, and Heaven. Coco enjoys cooking, reading, sightseeing, outdoor activities and her dog Jake. In addition to directing the DayBreak Life Enrichment Program, Coco also schedules the van and driver for all resident doctor appointments and outings.

Gena Callahan Admissions and Marketing Director

gcallahan@heritagegreenal.com

Gena Callahan

Gena Callahan, Admissions and Marketing Director since 2018, loves working too help Seniors find their new home in our wonderful communities. Gena began working with seniors over five years ago. Gena enjoys helping families navigate through the stressful decision making process of finding care for their loved ones. Gena feels passionate about helping families as she assisted with caring for her grandmother who passed 13 years ago of Alzheimer’s. Gena serves on the Alzheimer’s walk committee to help raise awareness and money to End Alzheimer’s. She and her husband, William live in Rustburg and enjoy spending time with family and being outdoors.

Waddell Hill, Environmental Services Director

Studied at Apex Technical school and received certification in HVAC/R, also received his EPA Universal License. Obtained an Associate’s Degree in Facilities Management Technology at Technical Career Institute. 30-hour OHSA and DEP Certified. One of Waddell’s favorite hobbies is video gaming and he’s a huge dog lover. He always put the residents first, is a team player and very easy to work with.

Cory Ross, Memory Care Director

Cory Ross has over ten years of experience in the healthcare industry with the past four years dedicated to serving long term care and dementia care patients in both social work and the eligibility setting. He is passionate about advocating for the elderly, disabled, and impaired throughout his career. At Heritage Green, his mission is to help ensure the residents maintain a high quality of life through the Daybreak program. He along with his wife, La’Shonna are both Bedford County natives with three children; Malik, Maloni, and Korie. Cory enjoys traveling with his family and friends.